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By Email

General sales enquiries (not claims): discoverydirect@hotmail.com

By Telephone

Medical Screening:+44 (0) 870 142 5202
24Hr Emergency Medical Assistance:+44 (0) 845 601 9151
White Horse Claims (not 24 Hr):+44 (0) 871 664 7995

Important Note :
i) For Policies bought after 1st April 2006 and before 1st May 2007 – The Claims Handler was AXA Claims Tel: +44 (0) 845 6019152
ii) If you bought your policy prior to 1st April 2006, please click here to view the contact details of the claims handlers and assistance service providers for all policies issued prior to 1st April 2006.

White Horse Claims Centre

- For claims on policies sold after 1st May 2007


Claims Enquiries Only:


White Horse Claims Centre
Discovery Insurance Services Dept.
PO Box 258
Rossendale
BB4 0BQ
United Kingdom

White Horse Claims (not 24 Hr):+44 (0) 871 664 7995